PROFESSIONAL MODERN TRAINING

Research-Based Training and Education

Evidence Based Training

Using a module-based approach, we customize our content to match your exact training and performance needs. We focus heavily on skill practice, using a variety of modalities to build confidence and competence. We work with our clients, building long-standing training partnerships built on trust and outstanding service.

Core Training Courses for 2021.

Skill-Based De-escalation Training for Municipal Enforcement Officers (MLEO).

Skill-Based De-escalation Training for Municipal Enforcement Officers (MLEO)

Training that focuses on customer service and managing triggered emotions of the public you serve.

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Stress Modulation Course (New)

Stress Modulation Course (New)

Addressing an officer's physiological responses to stress & how it impacts decision making and performance.

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De-escalation Training for Customer Service

Training that focuses on managing triggered emotions of the customers you serve.

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Use of Force Requalification (Baton & Handcuff)

Providing certified professional training in Incident Response.

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Train The Trainer - Profesional Facilitation Program

Providing professional development to existing instructors and teachers

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Woman in Leadership Mentoring Program

This course will provide real-life experience, advice and examples of the challenges women often face while in leadership roles.

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We have many other municipal courses and programs. Talk with us about your training needs

Contact Us

TESTIMONIALS

"I really enjoyed the course. Thank you again for all of your patience with me and for being very prompt at answering all of my questions. I will definitely be recommending the course to others!"
De-escalation Online Course January 2021

"I really enjoyed the course and would be interested in learning even more if there are other courses offered."
De-escalation Online Course February 2021

Meeting People Where They Are Currently At

Modern skilled-based approaches to making real positive connections with other people.

Using a module-based approach, we customize our content to match your exact training and performance needs. We focus heavily on skill practice, using a variety of modalities to build confidence and competence. We work with our clients, building long-standing training partnerships built on trust and outstanding service.

We view our clients as "partners in the training process". We meet deadlines and adjust to the demands and challenges of the day. We maintain a shared vision and approach with our clients, lending our extensive expertise in the pursuit of professional performance.  Steven Poplawski Chief Executive Officer, 2021