Professional Teaching and Facilitation Course

Train the Trainer Course

Next course being delivered in Brampton, Ontario.


Through years of experience and practical application, Step Training Inc.has created a unique instructor course designed to provide modern, field tested approaches to student skill retention and decision making.

How is this accomplished? Step Inc. has combined modern adult learning theories, applied science and reality based training to enhance student learning. Step Inc. believes instructors should always place the needs of students first, thus providing a safe training environment for students to train and apply newly acquired skills as well as perform skills learned throughout their career. Step Training shares the “what, how, and why with the facilitators of agency training programs.


"The training was a "game changer" for our district. I attended both days and witnessed the officers with renewed energy and excitement for the future of RBT." District Chief, US Federal Probation.

Definition of Facilitator

A facilitator is a professional trainer who engages in helping students understand the common objectives and practices of their organization or service. Further, the facilitator assists them through the use of specific techniques in achieving those set objectives.  The facilitator then offers constructive criticism when needed and positive reinforcement of desirable, demonstrated skills.

Mistaken Beliefs

Traditionally, there was a strong belief that a student needs to “sink or swim” when it comes to job performance and training. Trainers believed that a student needed to be able to handle the stress of the job and that there won’t be anyone to hold their hand when they get to the “real world”. This practice impacted the type of training students received.

When delivering reality based training scenarios, oftentimes an instructor would traditionally ask a student a series of probing questions identifying what went wrong during their performance. This was done as a means to highlight what areas a student was deficient and in need of improvement. This follows the “learn from your mistakes” model.

Step Inc. believes this model or practice of facilitation, brings the students’ focus to the negative aspects of their actions. It creates a situation where the student will actually mentally review what they did wrong, and as a result reinforce the undesired behavior.

Science suggests it takes about 17 positive scenarios to come back from one ending in a negative outcome.

The course being offered through Step Inc. adheres to a different approach.

The facilitator should focus on the outcomes within the scenario, and not directly attack poor student performance. It is at this point that a student needs positive reinforcement from the facilitator and criticism needs to be handled tactfully. We advocate a graduated approach to stressful situations, allowing the student to be successful at each stage, and thus build confidence in their own abilities.

Through professional scenario design and skilled facilitation, the student is taken through a process that gradually increases decision making complexity and the need for higher level skills to be successful.

The course strongly advocates student focused facilitation building and a sense of partnership between student and instructor.



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Topics Covered
(customized to the needs of each agency)

  • Lesson plans and scenario development.
  • Identifying key roles in the training process.
  • Student focused training.
  • Establishing learning objectives for different learner levels.
  • The power of positive reinforcement.
  • Outcome focused facilitation approach.
  • Building real confidence in your student.
  • Establishing a graduated approach to Reality Based Learning.
  • Unwinnable scenarios and the damage they can cause.
  • Struggling students – best approaches for recovery.
  • Relationship between role players and Facilitator.

This professional course is strongly committed to applied practice.

Each student in the course will design, write, and facilitate multiple scenarios while actively practicing the skills and methodology of the course. This is a hands-on approach, blending theoretical education with concrete practice. Each course is administered by certified law enforcement professionals who have extensive experience with designing and delivering law enforcement training programs to thousands of law enforcement officers.

All STI instructors are practitioners of the skills they teach.



Data gathering through interviews, on-site observation and surveys.

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Public Speaking

Presentations on performance goals and personal development.

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Consulting & Education

We are there to assist in the development of on-going training, that increases officer knowledge and education.

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