Online Learning Academy

Step Training Inc. Online Learning Academy 2021

We are an internationally recognized professional training service that provides evidence-based, researched programs that address the modern, relevant and practical needs of professionals looking to update or increase their skills.

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De-escalation course

Professional De-escalation Training (Level 1)


Our evidence-based approach to de-escalation is different from other providers, in that we take it from a customer service point of view. How do you provide excellent service, even when the person or situation you are dealing with is emotionally triggered and escalating? Our practical, research-driven process provides direct and specific interventions and techniques that change the negative upward direction to one that is positive and solution-based.

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Facilitation course

Facilitation & Teaching Course (Level 1)


This course is designed for new or existing teachers and instructors looking to update their skill sets. The course looks at modern, skill-based training practices and provides tools in validating students, de-escalation, course design, outcomes and classroom engagement. The course modules include a look at who adult learners are, learning types, providing professional feedback, positive reinforcement and storytelling.

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Self-Regulation for Stress: Optimize Health & Performance (Level 1)

Coming Soon (January 2022)

Learn the skills of self-regulation for better health and improved performance. Practical, immediately applicable skills and techniques are taught that allow you to change your own physiology, recognize and minimize your own stress responses leading to improvements in decision making and situational awareness. This content is highly researched and has been delivered on the world stage to a wide variety of professionals.

Woman in Leadership Mentoring Program

Coming Soon

This course will provide real-life experience, advice and examples of the challenges women often face while in leadership roles. This course is designed to assist women in "navigating the grey area" and addresses the inequities, and different expectations that women face. The content is delivered by women that have made it to the top of their profession and provide positive support and advice to current and future leaders.


"I really enjoyed the course. Thank you again for all of your patience with me and for being very prompt at answering all of my questions. I will definitely be recommending the course to others!"
De-escalation Online Course January 2021

"I really enjoyed the course and would be interested in learning even more if there are other courses offered."
De-escalation Online Course February 2021